Tales From the Box

Today marks the first day of our renovation which is otherwise to be known as Box Renovation Day +01 (BRDAY+1). The cool dawn sun flickered on the large pile of timber nestled on our front lawn. We have had many false starts on our way to BRDAY+1. Our mortgage lender has not once, not twice but thrice stuffed up – i.e. lost our paperwork, tried to re-mortgage our house again (i.e. not realizing that we are in fact doing the extensions) and generally taken their sweet time. But all appears to have sorted itself out…

Gavin from Premium Mortgage Solutions has been invaluable. I have no idea how the average joe in the street actually deals with the banks. While we were waiting for our lender to give the final stamp approval after jumping through all of the specified hoops, we learned that the person actually dealing with our application had gone on holidays (at the very last moment). The boss then couldn’t find the application….and went away for a long weekend.

Anyway Gavin has been our proverbial bulldog in harassing the bank to just do their job efficiently. He has gone beyond what he needs to do, which for most brokers means securing the loan and signing the papers. Gavin does much much more than this. This isn’t the first time that he has stepped up so save our behinds – we had similar issues in 2003 when our lawyers forgot to process our first home buyers discount which threw out our mortgage deposit and almost made the purchase of The Box fall through. But Gavin was there…

Anyway as we start on the physical building we acknowledge Gav tireless efforts on our behalf!